allow your clients to easily access your product information

Frequently Asked Questions

General Questions

Our goal is to provide high quality, professional service to all of our clients. If you’re not satisfied with your new website, we offer a refund guarantee of up to 100% of the advance paid if refund is requested within 15 calendar days from date of order.

  • Prior to showing of any design layout, no questions asked, or
  • Before 3rd round of revision request.
  • Applicable to all plans.

Refund Restrictions

  • Refund is not allowed once three rounds of revisions are requested.
  • Refund must be requested within 15 calendar days from date of order.
  • Refund not applicable on domain registration fees.
  • Refund not applicable for express service clients.
  • Refund must be requested in writing.
  • Refund not applicable on updates and add-ons on existing website.

Absolutely! You do not need any online experience at all. Easyas Web Design offers free consultation on all services. We help you right from the start! You will have a team member assigned to you for all your questions along the way. Just ask us! We are here to help you.

Brochures, logos, photographs, business cards etc. are all great resources to use. For new business ventures we will help you get started from scratch. Need a logo? at Easyas Web Design we can create you a brand new logo. You will have a dedicated person to answer any question during & after your website project. At Easyas Web Design, we work together with you to help answer these questions.

Absolutely! Over 80% of the population who are online from home or the office are doing so to research about businesses that provide services or products. Your service-oriented business can provide samples, references, location, hours of operation and more right away from your website 24hours/7days a week/365 days a year.

We expect 50% of the agreed upon amount paid before we start, and the remaining balance on the day the site goes live or 45 days from the date the contract is originally signed, whichever is sooner. We offer this payment plan to help make the website you want more affordable. Certain restrictions do apply and payments plans are available on web hosting, and SEO.

We work with all types of clients from large companies to individuals. We have clients all over the UK.

We accept all major credit cards including Visa, Master Card. We also accept Checks, and Bank Transfer.

Yes, just a one time cost as mentioned on our website for web design.

We operate from Grimsby, UK.

Our mission is to build the best and most cost effective website for your business. A professionally built website can promote your products and services, enhance your image, and generate sales. With that in mind, we will carefully research your business needs and plan a strategy to create the ideal web solution.

Design Development

We ask you to provide examples of websites you really like, colors you like, and your competitors’ websites. If you want, you can also have a look at our past work and let us know any website elements you liked and we can incorporate the same for your website. We can also provide you with access to our professional high quality Semi Finished Designs and you can choose the one you like. Once you provide that information to us, usually within 2 working days, you get a creative “mockup” of what your website will look like when it’s completed. At this stage, you and the designer work closely to develop a look that will be both visually pleasing and user-friendly.

Design Selection & Finalisation

After the initial “Mockup” is designed, you will review it on our servers. We send you a web link to view the “mockup” and ask if you would like any changes. You request revisions as necessary and then you provide final approval.

Web Development

After receiving your final approval on the “mockup”, we will then begin building the website and web pages, incorporating the design and all of the content that you provide.

Pre-launch Evaluation

After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes to the copy and then give final approval before the site goes live.

Launching Your Website

After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see!

We can register your domain name and host your website too – so you don’t have to worry about technical aspects of your website and we become your one stop shop for your web presence.

Ongoing Support

After your website is launched, we will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies.

Due to the high level of custom work and the collaborative process involved in each website we build, it’s difficult to predict an exact turn around time. We will work together with you to complete the web design Project in atimely manner. We agree to work expeditiously to complete the web design, but delays can occur if any milestone that requires your action, such as approving design mockups or web design changes, is not acknowledged on time. As an example, a 5 page website can be finished anywhere between 1-6 weeks after we’ve received all content and feedback from you. It’s a safe estimate to expect at least a month for your project, though it could be much quicker or slower, depending on your input. Ask your project manager for more information. We also offer an express service for an additional fee to expedite your project. Always remember, we can only work as fast as you allow us; turn around time is client-dependent. If content is provided sooner, initial and on-going instructions are clear and revisions requested are reasonable, turn around time can be significantly decreased. On the other hand, it could drastically increase due to client in-action, delayed mockup approvals, back and forth change requests, etc.

Absolutely, we do awesome custom web design.

Absolutely! You’ll have several options for managing your site after it’s completed. When we’re done constructing your new website, you will own it and have full access to it. You will be able to make any changes to the site if you have any web editing knowledge. You can also opt for an editable website package. This way, you can log in to easily make changes to any content in your site, any time you want. Just make sure you let us know you would like this option before you sign up. Thirdly, we offer a Webmaster service, if you’d like us to manage your new site for you.

That is not a problem. Everything that you need to inspect is put up on the web as it’s worked on, and materials and communications move easily by Phone, Emails, and Instant Messenger on a routine basis. Although we welcome our clients anytime to visit us physically, we have not met 98% of our customers in person. You don’t need to meet us to convey your ideas, we have the expertise in this field to understand your requirements from top to bottom.

The internet allows you to choose from the best web developers in the world and still get better, faster service than the shop across town can provide — and, after all, that’s what you’ll be using the web to offer your own clients, isn’t it? On the Web, all distances are equal to zero. Even when someone chooses a local provider it is unlikely that they will visit that company in person because of tight schedules, and they end up talking on the phone and emailing.

Working with your web developers and designers over the Internet is faster, more convenient, and more efficient than spending time arranging in-person meetings.

We believe in business ethics and exceptional customer service. When you buy any of our services, you can buy with confidence.

If you are wondering how we can charge as much as 70% less than our competition and still be in business? There are a number of things to consider:

Clients – The first thing to consider is the importance of our clients. It is our opinion that our clients always come first. We like to be able to cater to their needs and wants. Without clients, we have no business, and without business, we cannot make money. So with that in mind, we always make sure we take care of them and we are sure they would recommend us through word of mouth which in turn brings our marketing costs down.

Promotion and Advertising – We choose the way we promote our web design business very carefully and ensure every promotion pound pays for itself. We’ve spent a lot of time researching in this field. This is what our business is about, “Web Design and Internet Promotion”. So, we take this to the extreme. We find the absolute best values for money, as well as the most popular ones that may cost a little more. We look at every angle of advertising and promoting in order to promote our company and to keep expenses down while keeping prices low.

Co-Creation – We need your support to finish the website in a timely manner to keep our costs down. For this to happen, we expect you to give us contents on time and all milestones that requires your action, such as approving design mockups or web design changes be acknowledged on time.

Sure, you can call any of them. Since we cannot control what happens once we complete the website, we can not guarantee they will be able to take your call. You can take a look at our Testimonials page for just a few references. The best testimonial for us is our past work in our portfolio.

Yes, we work with big and small businesses, professionals, home business owners, startups, and even individuals.

We are open Monday to Friday 9am - 5:30pm (except on major UK Holidays).

Technical Questions

We will need your company profile, contact info, products and services, and any other information you intend to present on your website.

We welcome your input! The more input we receive from you the better able we will be to satisfy your needs and produce a site that will have the desired look and impact that you want. It’s your website, we want it to look the way you want it. We guarantee it 100%

Yes. We can usually redesign or freshen up an existing site quicker, and for less money than building one from scratch. Whether your company’s website “doesn’t look professional”, takes too long to load or the navigation is baffling to visitors, we can help.

Certainly. If your logo and promotional materials are not in electronic format, we can convert them to a format appropriate for your website for a small fee. We can accept almost any type of file. If your materials are printed, we can scan and convert them. Easyas Web Design’s designers will help you establish your online image to be consistent with your existing image that your customers already know & remember.

NO, you do not need to own a computer or have computers involved in your business in order to have a website. Many companies do filing, invoicing and more without a computer. Creating a website is more about exposing your business to new potential clients and generating new sales. There is no need to overhaul the way your company does business.

Website Maintenance or Website Updates refers to changes made to your website after the initial design & setup. Keeping a website up-to-date is essential in having repeat visitors to your site. Updating the site with sales, articles, new products, newsletters, press releases, financial figures and links are all examples of website Maintenance.

You are welcome to send over your list of necessary revisions. We are happy to assist you with any changes you would like at £30/hour.

You are responsible for writing the copy/text for your website. However, Go Web Design will place your supplied copy on the website for you. We also offer copy writing assistance at £50/page.

Yes. in fact we have a full rack of servers in our Datacenter in London.

No, unlike other companies we don’t make hosting with us mandatory. However, choosing to host with us is a BIG advantage for you. You don’t have to worry about any technical aspects of managing your hosting account and the servers, we do it all for you. Plus you just have a one point contact for your Web Presence. If there is a problem it is always better to call a single reliable company who can take care of everything while you concentrate on your business. We will make your website one less worry for you.

Actually, making it look like anything you want is not much of a factor. We’ll start with your initial direction and then work with you to refine it.

Usually the content of a site or type of business does not affect the methods, procedures and codes used to build it. For example, you wouldn’t ask a car wash if they had washed your color car before. Some sites require advanced functions to perform special operations and Easyas Web Design has the depth and experience to meet these needs. It would be unlikely that we had not had experience with your required web site functions. We have worked with a wide range of clientele, as evident from our portfolio.

Yes, we would love to. We charge a low £10.00 monthly fee for web hosting. Domain Names are £20/Year. We provide with custom email accounts.

Yes, we can easily help you retain your old domain name on our servers or register a new one for you.

We have 24/7 email support. Phone support is available during Business Hours. We give you phone numbers of key individuals and in case of emergency.

Sure we can. In fact, we make excellent logos. We can also design brochures, business cards and all your stationary to go with your website.

We have a Web Marketing Service (Search Engine Optimisation) from £360/Year to help you list in Major Search Engines. For more details, please ask a representative when you call us.

Of course! In fact, we will work with you closely to create the website based on your input. We will do our very best to make you happy.

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EasyAs Website Design Grimsby